Returns & Exchanges
We want you to love your purchase, which is why we offer a 60-day satisfaction guarantee on all Thrive Causemetics and Bigger Than Beauty Skincare products. If you are not completely satisfied, we provide free returns and exchanges to ensure your beauty routine is nothing short of transformative.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Items and Reason
Choose the specific products you wish to return or exchange and provide a brief reason to help us improve your experience.
Print and Attach Label
Download and print your prepaid USPS return shipping label, then securely attach it to your original packaging.
Drop Off and Refund
Hand your package to any USPS carrier or drop it at a local post office; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing